Spotlight on Rushden Library
Rushden Town Council would like to shine a spotlight on Rushden Library this week and give a big thank you to its staff for all their hard work and resilience over the last 6 months.
Back in March, as part of the efforts to slow the spread of coronavirus, Rushden Library sadly had to close its doors to customers. Staff took on new roles as they were redeployed to Northamptonshire's Community Resilience Service as part of the Coronavirus Support Line. During lockdown, the library took on more of a digital presence, using social media to engage with new and existing customers, promoting the library's online services such as e-audiobooks, free e-lending subscription resources and virtual activities including children's favourites; Rhyme Time and Craft Time.
Since July, staff have been working hard to gradually resume the library's services in line with the government's social distancing and hygiene measures, making sure that their essential services are as accessible as possible. Customers are now once again able to borrow books in the traditional sense, as a new Select and Collect Service was launched. Staff have also kindly been delivering books to their most vulnerable customers who were unable to collect their orders as they were still self-isolating.
A longstanding customer of Rushden Library commented, "I'm delighted to be able to visit my local library again, it has been sorely missed and although we are still unable to browse the shelves, the new Select and Collect service works well, whilst keeping everyone safe, the library staff have been extremely helpful and I look forward to their full reopening in the near future."
Liam Dorney, Library Manager commented, "We hope to allow customers inside the building for browsing within the next few weeks."
In the meantime, here's how you can access Rushden Library services reduced offer:
Select and Collect Service – To place a an order, please do one of the following:
1)Email your title requests to email@example.com
2)Collect a request form from the library to fill in your title requests
3)Call and request your titles on 0300 126 1000
Bus Pass application renewals: Staff at the library are on hand in person to help you renew and apply for your concessionary bus pass or call 0300 126 1000
Public Computer Use: Pre book your 45 minute session by calling 0300 126 1000If you're returning books, there's a returns box at the front of the building. If not during opening hours, you can use the letterbox.
Opening Hours: Monday, Wednesday, Friday 10:00 – 4:00Saturday 10:00 – 2:00
Posted: Wed, 09 Sep 2020 14:31 by Michelle Lewis